Use this form to leave us your opinions about our facilities and the way you were treated. In this way, we can help other possible guests to get to know the ILUNION Alcalá Norte Hotel first hand. Thank you for sharing your experiences with us.
Puntuaction based on real opinions made by our customers to make check-out
Lack of basic services. No drinking set (tea, coffee, kettle and cups) in the room and categorizing themselves as 4 star... There are only 2 x .33l of water in the fridge, and the hotel's restaurant and coffee is closed in the evening so we could not even buy something to drink or eat. No other restaurants and supermarkets are open in the neighborhood of the hotel after 10 pm, so without car or public transport it's impossible to get food or drink in the evening. It is not worth 4 star...
Muy limpio, confortable. La habitacion de 10. Sin lugar a duda lo recomendaremos y volveremos. Gracias
Habitación y baño muy amplios y limpios. Me ha gustado que el suelo de la habitación fuera de madera y no de moqueta. Todo el personal ha sido muy amable. Sin duda repetiremos en nuestra siguiente visita a Madrid.