- 9.8Cleaning
- 9.5Services
- 9.9Location
- 9.8Staff
- 9.2Price
9.6Excellent
Scoring based on real reviews written by our clients after their stay
Verified ReviewsSend reviewHotel ILUNION Mérida Palace Reviews
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The hotel staff are all wonderful during our two nights stay. My special thank goes to the front desk lady who discovered that we had another hotel reservation at your hotel (via Booking.com) for a different date that I forgot to cancel, and she made a few calls on our behave and successfully cancelled the extra reservation for us. I really appreciate her great help during check-out on November 25. Thanks.
We stayed in a Junior Suite which was beautifully appointed. Unfortunately there was no natural daylight or windows opening to the outside. We found this claustrophobic and the room dark. Staff very friendly and helpful. Unable to have a drink in the bar after 11.30
Very nice Hotel the room was so spacious. We had a room which a person with disabilities would have no problem. Was clean the staff were friendly. Would definitely stay again for longer
Fantantic Hotel with an unbeatable location. Really good service, attentive staff, excellent commodities, a nice restaurant where to try delicious specialities....
Perfect location in the historical city of Mérida. Close main touristic attractions, restaurants, shopping areas... Without a doubt, I would recommend this hotel to anyone interested in visiting this charming city.